Privacy Policy

Your personal information is stored securely and confidentially in a locked cabinet in my office, where it is maintained as paper files. Personal details, such as your name, address, and phone number, are kept separate from session notes, which are only identified by a code. Relevant emails are printed and deleted. Your personal information is used in a safe and ethical manner in line with the EU General Data Protection Regulations, May 2018. It is not shared with other people without your consent unless I am legally obliged to do so.​You have the right to request a copy of your personal information in paper format and to request that I amend or correct any incorrect information about you.​You also have the right to ask me to erase any personal information that is no longer relevant to the original purposes, or if you wish to withdraw consent. In all cases, and when considering such requests, these rights are obligatory unless the information is subject to a legal obligation to retain. My Insurance Company currently requires that I store relevant information for 5 years. All records and personal information held are disposed of by confidential waste.

Cancellation Policy

I do have a cancellation policy, which we will discuss in more detail in our first session.

Regular counselling sessions are held weekly, at the same time and on the same day, and last for 50 minutes.

If you are unable to attend your regular session for any reason, I kindly request at least 24 hours’ notice of your intention to cancel. If you can provide notice in advance of this time, then the session fee does not apply. Late cancellations and no-shows will incur a fee.